Welcome To Bulleen Plaza Medical Centre!

 

We are an established clinic in the heart of Bulleen — based in Bulleen Plaza. Our doctors are fully qualified and highly experienced in the field. Come visit us, or call us for an appointment, or book your appointment online now!

COVID-19

IMPORTANT - PLEASE READ

Prior to attending your appointment, if any of the following applies to you, please self-isolate and contact us via phone or email to arrange a future appointment. 

1. RECENTLY ARRIVED IN AUSTRALIA

If you have recently arrived in Australia from overseas, the Australian Government has mandated that you must self-isolate for 14 days to monitor your health for symptoms. 

2. HAD CONTACT WITH A COVID-19 CASE

If you have recently been in contact with a person with confirm end COVID-19, or who is at high risk of showing symptoms.

3. IF YOU ARE CURRENTLY EXPERIENCING:

Fever, flu-like symptoms, or shortness of breath. 

ABOUT US

AT BULLEEN PLAZA MEDICAL CENTRE

Bulleen Plaza Medical Centre

OUR CLINIC

Bulleen Plaza Medical Centre is located in the heart of Bulleen, opposite the busy Bulleen Plaza, and has expanded over recent years and now includes over 20 vocationally registered general practitioners, four practice nurses, onsite pathology, dentistry, and a variety of other services.

The BPMC staff are not only well trained, but locals to the Bulleen community. We want to serve you better, and what better way than being from the same community?
At BPMC, all doctors have extensive experience in their fields and collectively cover a multitude of various fields in medicine.

The Melbourne based general practice offers a broad range of health services ranging from chronic disease management to skin cancer checks, and travel medicine. The practice also provides mental health care, family planning, together with men’s and women’s health. Bulleen Plaza Medical Centre is an QPA Accredited Practice.

OUR TEAM

The Doctors at Bulleen Plaza Medical Centre are highly experienced and passionate about health care for the Bulleen community. Bulleen Plaza Medical Centre is your local family medical practice situated in the heart of Bulleen. Our experienced team of doctors, nurses, and administrative staff are of the highest standard of care to ensure that your visit is a pleasant experience. 

At Bulleen Plaza Medical Centre we pride ourselves on our very strong doctor-patient relationship and our continuous commitment to providing you and your family personal and professional medical care.

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WHY CHOOSE US

BULLEEN'S BEST MEDICAL CENTRE

Best Doctors

Bulleen Plaza Medical Centre has the best doctors to offer to the community. We make sure our team is continuously learning and developing themselves.

Various Services

At Bulleen Plaza Medical Centre, we proud ourselves on being our patients' one stop shop for their health. Our staff includes fully qualified doctors, nurses, dentists, podiatrists, physiotherapists, psychologists, osteopaths, any many more.

Open Late

Bulleen Plaza Medical Centre is open late every day for your convenience. If you require medical assistance during our closing times, please contact our
Locum Doctors Service.
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PATIENT COMMUNICATION

TELEPHONE CALLS

At times you may wish to speak with your doctor over the phone. We ask that if your reason for calling is a medical emergency, please dial 000 for an ambulance. In these cases, do not call the practice.

Our friendly reception team will otherwise take your call, and if necessary, they will provide your doctor with an internal message to inform your doctor of your call. Our reception team will need to inform the doctor of your reason for calling. This will assist your doctor when addressing your message. Your doctor will then follow up as necessary. You may be required to make an appointment to discuss any concerns.

RECALLS

At Bulleen Plaza Medical Centre we are committed to providing our patients with the highest level of care. We work collaboratively with our patients to ensure the best possible health outcomes are achieved.  At times your doctor may request that you attend other services for further investigation which will assist in providing you with the overall best health care results. You are required to make a follow up appointment with your doctor to discuss these results. As a patient, it is expected that you will take responsibility to attend to those external referrals and follow up with the results.

We have a recall system that will send you messages to attend for your results or review consultation, however we ask that you actively participate in your follow up visits. Please don’t disregard these messages.

REMINDERS

Bulleen Plaza Medical Centre actively promotes health and wellness activities and provide our patients with preventative health visits. We will send out reminders to our patients to attend for routine preventative health visits. Our friendly reception staff will provide you with further information

FEEDBACK

As part of our ongoing quality improvement and assurance, we rely on our patients to provide us with valuable feedback. This gives us an opportunity to see what we are doing well and where we need to make improvements. Your feedback is very valuable.

You can provide us with your feedback via email, phone or written letter.

If you have a complaint, we ask that you inform us. You can speak to our friendly reception staff who will escalate appropriately. You can email the practice, or you may wish to speak with our Practice Manager. If your complaint is not resolved and you with to escalate this yourself, you can do so by contacting the Health Care Complaints Commission:

 

 

WEBSITE: https://hcc.vic.gov.au/make-complaint

CALL:  1300 582 113

WRITTEN: Level 26, 570 Bourke St Melbourne Vic 3000